Creating authentic participatory processes is increasingly important within our cities. Public Administrations around the world struggle to create authentic civic participation processes, in which citizens and authorities can cooperate to imagine and realize the future of their city. Too often, the actions taken by Public Administrations to try to involve citizens are ineffective and fail to create stable and reciprocal connections.
Civic technologies allow the main players of urban development – from political decision-makers to associations and individuals – to activate participatory decision-making processes and to communicate easily to improve the quality and effectiveness of local policy. In this way, the Public Administration creates the conditions for a permanent democratic process in which citizens play a leading role.