Project Description

WISETOWN® SITUATION ROOM

DoNotFear, safety management app

A participatory safety project based on citizen collaboration

Safety management and emergency reporting

Promoting and managing participatory security through formulas and methods of mutual attention, promoting social cohesion and solidarity is the purpose of the DoNotFear Project.

The adhering citizen will pay attention to what happens in his own vicinity and to collaborate with the Police Forces by reporting unusual situations or suspicious behavior. They will be called upon to collaborate with their neighbors through behaviors of mutual assistance, create a channel of communication to exchange information and pass it on to the contact person of the group.

The issue of safety on public transport

Although the crime rate in Europe is very low, passengers feel unsafe and dangerous. Many users, mostly women and the elderly, often refrain from using buses, subways or streetcars for fear of becoming victims of aggression.

The result is that this feeling of insecurity limits the widespread use of public transport.

Supportive technologies to help those most in need

The fear of aggression derives mainly from the feeling of being isolated and at the mercy of strangers. In large cities, in fact, interactions between strangers are becoming less and less frequent, generating a sense of isolation and lack of trust in others. The main recommendation of the safety authorities is to talk and interact with others inside the means of transport, so as to be able to ask for help if necessary. However, users often do not feel comfortable with direct interpersonal interaction but prefer online communication through the smartphone tool.

Situation Room for efficient security management

WiseTown® Situation Room underpins the DoNotFear app and is able to capture real-time passenger reports for viewing by the transportation company and relayed to security officers inside the vehicles.

Some features of the app:

  • Account configuration
  • SOSsection- Self help section
  • PleaseJoin Me / Can I join you 

DoNotFear app comes into play to offer solidarity and support

  • report fear or critical situations that need help
  • build a community of support for passersby
  • know if other people are in dangerous situations
  • request help from the transport company

Innovative character of the application DoNotFear

Project realized in collaboration with TU Berlin, Crowdee and Nexsus

TU Berlin is one of the largest universities in Germany. With about 32,000 students, an educational offer of about 100 courses and 40 institutes, the historic Technische Universität Berlin is one of the largest and most internationally renowned technical universities. It is located in the German capital, in the center of Europe, and consists of seven faculties whose subjects range from technical and natural sciences to planning, economic, social and humanities disciplines. The educational offering consists of some 40 bachelor’s degree programs and 60 master’s degree programs and is the only one in the region that also includes training in engineering.

Crowdee is a platform for scholarly research, conducting periodic surveys and user testing, categorizing activities, and fielding knowledge calls. Developed by the Department of Quality and Usability at the Technical University of Berlin, it grew out of 6 years of studies to understand the behavior patterns of online and commuting workers, carried out through software development and artificial intelligence experts.

The Nexsus Institute for Management Cooperation and Interdisciplinary Research was founded in 1999 by the Center for Technology and Society at the Technical University of Berlin. For years Nexsus has been working on mobility, community spaces, demographic society and civil society, globalization and the identity of governments, knowledge and organizational culture. The main research topics thus concern the interaction between social processes (demographic trends, migration routes), planning (urban development, climate change) and infrastructure (mobility and energy).

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“WiseTown, and especially its output the “Heatmaps”, is very valuable for smart city solutions since they show additional realities. For this reason maybe we can call them problems and challenges city planners and officials can address. In our case it helped us to outline the map of perceived insecurity. In order to shape the cities of the futures this information is extremely valuable. With this we can create comfortable and save spaces in the public environment for all.”

Martin Thomas Schlecht, TU Berlin