WiseTown® Issue Manager – Planning and Governance

WiseTown Issue Manager allows citizen to report several issues of the city to the City Government

WiseTown Issue Manager allows citizen to report different issues from anywhere in the city using an app or a web portal.

The automatic process sorts these ones to the qualified office. Citizen receives a notice when the issue will be solved

City Government

  • Engages actively citizens
  • Simplifies processes of issue management
  • Answers citizen with problem resolution

Citizen

  • Takes part in city management reporting issues and disruption.
  • Checks that issues have been solved and how much time they have taken.
  • Is aware of his role as dynamic citizen

Features

  • Report
  • Unification of same issues
  • Resolution workflow
  • Resolution notice to citizen
  • Statistics
  • Open311 API
A case study about IssueManager >