san fermo della battaglia

toward a smart and sustainable urban model


San Fermo della Battaglia

Province: Como

Region: Lombardy

Population: 7.806 inhabitants 

Official website

San Fermo della Battaglia

WiseTown Technologies:

San Fermo della Battaglia, with its 7.806 inhabitants, is situated in the province of Como, Lombardy, Italy. The town is famous for the historic battle that has given the place significant cultural importance.

San Fermo della Battaglia distinguishes itself through its beautiful landscapes and a dedicated commitment to the preservation of the natural environment of the territory.

Digitization and sustainability

San Fermo della Battaglia has chosen to adopt the wise city model, with the commitment to safeguarding its territory, preserving nature, and enhancing the well-being of its citizens. This strategic approach draws inspiration from the principles of smart cities, allowing for a flexible adaptation to local specificities.

The integration of technological innovation is imperative in fostering a comprehensive understanding of the territory. Its primary objectives include promoting sustainability, preserving the green heritage, advancing public health initiatives, providing care for the elderly, and fostering inclusiveness.

Toward the Smart City

The WiseTown solution, accessible to the Municipality of San Fermo della Battaglia, is a comprehensive platform featuring various tools designed to streamline decision-making processes. Among these tools, there are the Urban Dashboards, advanced systems for the analysis and visualization of data on the well-being of the population and the economic dynamics of the region. These are complemented by the Issue Manager, a dedicated tool for the centralized management of reports submitted by citizens.

Tool for report management

  • What the Municipality can do:
    report collection, workflow optimization, decision support

Issue Manager, available for the Municipality, is a dedicated system that simplifies the collection and management of reports, complaints, and suggestions from citizens. By automating workflows, this tool enhances communication and optimizes efficiency in the management of citizens’ issues.

Leveraging georeferenced data and an advanced reporting system, the municipality can employ Issue Manager to make informed decisions, identify significant trends, and evaluate the most prevalent problem categories. Such an approach fosters an innovative and constructive dialogue between citizenship and administration, contributing to a more transparent decision-making process, tailored to the actual needs of the local community. Link to the Application.

  • What citizens can do:
    send georeferenced reports and monitor the process

Citizens are empowered with a dedicated application that facilitates the submission of georeferenced reports and enables them to track the entire process: from creation to resolution. The dedicated app is a technological tool and a channel that promotes an open and constructive dialogue between citizens and local government. This approach enhances collaboration between the community and the administrative entity, thus contributing to a more responsible and participatory approach to city management.

Welfare Dashboard

The Municipality of San Fermo della Battaglia has opted to implement a dedicated tool to foster in-depth knowledge of its resident community. The dashboard facilitates continuous monitoring of the city’s social fabric evolution. This decision reflects the importance of having a clear overview of the distribution of the different social categories, including children, young people, the elderly, and families, as well as birth rates.

It facilitates the adaptation of policies and programs to emerging needs, promoting equity and evaluating the effectiveness of measures aimed at enhancing the overall well-being of the population. The dashboard serves as a valuable guide for local government, enabling informed and community-oriented decision-making to improve the quality of life in the community. Link to the application

Economics Dashboard

The Economics Dashboard is an application designed to monitor the economic aspects of the Municipality. This contributes to a better management of resources, ensuring a high standard of well-being for the entire community.

The platform provides an overview of enterprise distribution, their density relative to the population, and the impact of their location on employment and income. Additionally, it enables the assessment of per capita income and citizen well-being, facilitating the identification of socioeconomic disparities and the formulation of inclusive policies. Link to the application

Benefits: smart governance and smart communities

WiseTown stands as a solution that supports the City’s management of both territory and community, particularly attention to the peculiarities and needs of citizens. Aligned with national and European standards, this solution optimizes costs and resources by harmonizing technologies to achieve elevated quality standards.

The positive effects of WiseTown are evident in the relationship between the community and the administration, enabling the adoption of tools designed to respond effectively and efficiently to the needs of citizens while promoting active participation in the social and political life of the city. The application dedicated to reporting critical issues empowers citizens to communicate city problems. This process strengthens the relationship of trust between decision-makers and citizens, promoting greater transparency and involvement in urban management.

WiseTown is a key solution to overcome technological challenges and improve the governance of the city of San Fermo della Battaglia, allowing more efficient data management, active participation of citizens, and overall optimization of the services offered.

San Fermo della Battaglia: characteristics of the city

The Municipality of San Fermo della Battaglia presents a landscape of picturesque beauty, inviting both residents and visitors to engage in captivating excursions and walks amidst the surrounding nature. Nature trails extend to the Regional Park “Spina Verde” of Como, a part of which falls in the territory of the Municipality, enriching the experience of exploration.

Contribution to sustainable urban development

The project aims to contribute to the achievement of the following Sustainable Development Goals of the 2030 Agenda, defined and promoted by the United Nations:


SDG 9. Building resilient infrastructure, promoting inclusive and sustainable industrialisation and fostering innovation

Investment in sustainable infrastructure and scientific and technological research increases economic growth, creates jobs and promotes prosperity. Objective 9 therefore aims to build resilient infrastructure, promote industrialisation and foster innovation. Increased resource efficiency and greater adoption of clean and environmentally friendly technologies and industrial processes are needed to make infrastructure and industries sustainable by 2030.

The use of innovative technologies in cities makes it possible to formulate infrastructural and digital services that monitor people’s movements in order to respond promptly to critical situations and ensure safety, security and efficiency for the population. In addition, the involvement of inhabitants in the organisational dynamics of cities and in the construction of efficient infrastructures and services enables all-round social inclusion that makes citizens responsible for their own well-being and stimulates a dynamic and participatory dialogue with institutions.


9.1: Develop the quality of infrastructure by making it reliable, sustainable and resilient, including regional and cross-border infrastructure, to support economic development and human well-being, with a focus on equitable access for all
9.4: By 2030, upgrading infrastructure industries and making them sustainable, with greater efficiency of resources to be used and increased adoption of clean and environmentally friendly technologies and industrial processes, in accordance with countries’ respective capabilities
9.5: Improving scientific research, enhancing the technological capabilities of industrial sectors in all countries, particularly developing countries, by 2030, encouraging innovation and significantly increasing the number of R&D workers.


SDG 11. Making cities and human settlements inclusive, safe, durable and sustainable

Global urbanisation is one of the most significant developments of the 21st century. More than half of the world’s population lives in cities, a percentage that is expected to increase to 70% by 2050. It is cities that drive local and national economies, as centres of prosperity where more than 80% of global economic activity is concentrated.
New technologies make it possible to build a network to monitor mobility and people flows, to ensure safe and integrated coordination of cities during times of conviviality and cohesion. The benefits are numerous: they affect the economic apparatus of the territory, helping to provide access to safe, accessible transport systems; they achieve integrated and sustainable urbanisation, providing universal access to safe public spaces; they enhance understanding of cultural heritage.


11.2: By 2030, provide access to safe, accessible, and sustainable transport systems for all, improve road safety, in particular by expanding public transport, with particular attention to the needs of those in vulnerable situations, women, children, persons with disabilities and the elderly
11.3: By 2030, improve inclusive and sustainable urbanisation and capacity for participatory, integrated and sustainable human settlement planning and management in all countries
11.7: By 2030, provide universal access to safe, inclusive and accessible green and public spaces, particularly for women and children, older people and people with disabilities
11.4: Strengthen efforts to protect and safeguard the world’s cultural and natural heritage


SDG 13. Promoting action at all levels to combat climate change

Climate change is a key challenge for sustainable development. Global warming is causing changes in the global climate system that threaten the survival of large segments of the population in less developed countries, while infrastructure and some economic sectors are vulnerable to the risks of climate change, particularly in developed regions.

Smart and coordinated city management enables the public sector to facilitate widespread environmental awareness and education, building institutional capacity over time for sustainable climate change mitigation, impact reduction, early warning and efficient response strategies and planning.


13.1: strengthen resilience and adaptive capacity to climate-related risks and natural disasters in all countries
13.2: integrate climate change measures into national policies, strategies and planning
13.3: improve education, awareness and institutional capacity on climate change mitigation, adaptation, impact reduction and early warning


SDG 16. Promoting peaceful and inclusive societies for sustainable development, providing access to justice for all and building effective, accountable and inclusive institutions

It is clear that without a peaceful and inclusive community and effective governance, development cannot be sustainable. To ensure that societies are peaceful and inclusive, Goal 16 also aims to promote inclusive institutions and the rule of law, and to ensure equal access to justice.

Innovative technologies help institutions and organising bodies to support citizens in their many moments of conviviality and social life, making their work transparent and thus ensuring inclusiveness and peace of mind. Involving the inhabitants of a city horizontally in decisions and in the organisation of convivial moments reduces distortions in information and develops participatory governance.


16.6: Develop effective, accountable and transparent institutions at all levels
16.7: Ensure responsive, inclusive, participatory and representative decision-making at all levels
16.8: Broaden and strengthen the participation of developing countries in global governance institutions
16.10: Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements.