Narni, municipality digitized and sustainable
Toward a smart and sustainable city model
Narni is a town in Umbria, in the province of Terni, known for its medieval village, the Rocca Albornoziana fortress and the impressive underground route of Narni Sotterranea. Strategically located between Rome and Perugia, it boasts a very ancient history, with Etruscan and Roman origins. The historic center preserves palaces, churches and characteristic alleys. Every year it hosts the Corsa all’Anello, a medieval historical re-enactment. The surrounding area offers unspoiled nature, with the Nera Gorge and trails ideal for hiking.
Digitalization and sustainability
Narni has adopted an approach geared toward land protection, environmental preservation and citizen well-being, exploiting the opportunities offered by innovation and new technologies. Inspired by the principles of smart cities, the municipality has chosen to adapt the path to its local specificities, ensuring tailor-made solutions.
Technological innovation thus becomes an essential tool for deepening local knowledge, fostering sustainability, preservation of green areas, public health, elderly care, and inclusiveness.
Toward the smart city
The WiseTown solution, available to the City of Narni, is a platform that includes several tools designed to facilitate decision-making. These include Urban Dashboards, advanced systems for analyzing and visualizing data related to the well-being of the population and the economic dynamics of the territory. They are complemented by Issue Manager, a tool dedicated to the centralized management of reports from citizens.
Reporting Management Tool
The Municipality has Issue Manager, a dedicated system that simplifies the collection and centralized management of reports, complaints and suggestions from citizens. A tool that, through the automation of workflows, facilitates communication and optimizes efficiency in the management of reports.
Through the use of geo-referenced data and an advanced reporting system, the municipality can use the tool to support informed decisions, identify significant trends, and assess common problem categories. This approach promotes an innovative and constructive dialogue between the citizenry and the administration, contributing to a more transparent decision-making process tailored to the actual needs of the local community.
The citizen has a dedicated app to send geo-referenced reports and follow the entire process: from creation to resolution.
The dedicated app is not just a technological tool, but a channel that fosters an open and constructive dialogue between citizens and local government. The formality and efficiency of this digital approach combine to strengthen collaboration between the community and the administrative entity, thus contributing to more responsible and participatory land management.
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Welfare Dashboard
The Municipality of Narni has chosen to adopt a tool dedicated to fostering in-depth knowledge of its resident community. The dashboard allows for continuous monitoring of the evolution of the city’s social fabric. This decision reflects the importance of having a clear overview of the distribution of different social categories, including children, youth, the elderly and families, as well as birth rate data.
This tool makes it possible to adapt policies and programs according to emerging needs, promoting equity and evaluating the effectiveness of measures aimed at enhancing the general welfare of the population. Thus, the dashboard emerges as a valuable guide for local government in making informed decisions geared toward improving the quality of life in the community.
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Benefits: Smart Governance and Smart Communities
WiseTown is configured as a solution that supports the municipality in the prudent management of the territory and community, with special attention to the peculiarities and needs of citizens. In accordance with national and European standards, the platform optimizes costs and resources, harmonizing technologies to achieve high quality levels.
The positive effects of WiseTown are evident in the relationship between the community and the administration, enabling the adoption of tools aimed at effectively and efficiently responding to citizens’ needs and promoting active forms of participation in the social and political life of the city. The application dedicated to reporting critical issues allows citizens to communicate issues in the city. This process strengthens the relationship of trust between decision makers and citizens, promoting greater transparency and involvement in urban management.
WiseTown emerges as a primary solution for overcoming technological challenges and improving the governance of the city of Narni, enabling more efficient data management, active citizen participation and overall optimization of services offered.
Narni:
characteristics of the area
The Umbrian municipality fascinates with its landscape rich in history and nature, inviting inhabitants and visitors to discover evocative itineraries surrounded by greenery. Nature trails wind through the Nera Gorge and River Park, offering breathtaking scenery and a unique experience of history, culture and scenic beauty.
The contribution to sustainable urban development
The project aims to contribute to the achievement of the following Sustainable Development Goals of the 2030 Agenda, defined and promoted by the United Nations.
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